Shipping charges are based on the weight of items in your order.  Enchanted Studio® is based in France & ships internationally.  All our shipping is via the French Post Office. Please note that our shipping fees include handling, packaging materials and our labour content as well as the actual postage cost.  Please review the shipping charge before ordering. As part of our normal service we usually ship our items within 3-5 working days from the day that funds are received. We do our best to get our orders processed  as soon as  possible, however , we cannot be held responsible for the incorrect length of delivery of items by the post offices. Also some times there are  inevitable times (industrial action, bad weather, peak delivery periods) when a parcel may be held up. However this is rare.

We ship to the address of delivery specified  by the customer.  The customer  must  assure that the  address of delivery deposited at checkout  is correct . Any possible costs resulting of a wrong address given  to us will be at the customer's charge.

OUR GUARANTEE

All purchased fairy & fantasy art items are lovingly hand made at Enchanted Studio® and they are sold as is. We check every item before shipping to make sure that our customers  worldwide receive the highest quality handcrafted designer products. In our business we work hard to make sure every customer is thoroughly enchanted with their purchase!
 

 

PURCHASING & PAYMENTS

Enchanted Studio currently accepts only online orders. For the customers who do not wish to pay online there is the Direct Bank Money Transfer option. However, Printable order form and Catalogue will be available soon for mail ordering.  You can place your order on this site by completing one of the following methods:

 a)  Credit Cards - This site uses the familiar shopping cart format. All credit card payments are processed through Paypal's secure servers - SSL SECURE PAYMENT . You do not need to be a member of Paypal to pay through this option. Select "Credit card or direct cash payment via Paypal" during checkout. We are a PayPal  verified account holder  – PayPal is safe, secure, costs you nothing and we are advised immediately of the funds. Those that do have a Paypal account can also pay with available funds in their Paypal account through the same payment option.

b) Direct Bank Deposit - If you do not wish to order online for any reason, please feel free to place your order by a Direct Bank Deposit ( Direct Bank Money Transfer ) . After your order has been placed you will be sent an email with details for depositing to our account. Select "Direct Bank Money Transfer" during checkout. For this option,  payments must be received and clear in our bank account before your order is shipped. Please allow at least 24 hours for funds to transfer (more from some smaller banks ). ☺

c) Check Payments - At this time, due to fraud constraints, we cannot accept any payments by Personal Check (Cheque) from any locations.